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A visitor is one person TrackRev is following — a browser identified by a first-party vid. The Visitors page (under Insights) shows every visitor who clicked a link, with their full demographics and a step-by-step journey from first click to paid customer.

The visitors list

Open Visitors to see your most recent visitors. Selecting one opens their profile and timeline on the right.

The visitor profile

Identity & value

Email (or anonymous), the vid, first and last seen, and lifetime revenue.

Activity

Counts of Clicks, Events and Orders.

Acquisition

The first click that introduced them — channel, link, referrer, and city/country.

Device & location

From their most recent click — location, device · OS · browser, IP and full user agent.

The journey timeline

The timeline lists every event for the visitor, oldest first, with coloured markers:
  • Clicks“Clicked · with the link slug, city/country and device.
  • Events — pageviews, an identify (email attached), and any custom events you fire.
  • Orders — the purchase amount, in green.
This is the complete, honest story of how an anonymous clicker became a paying customer — including every channel that touched them along the way.
When someone becomes a customer, their earlier anonymous clicks are already stitched to the same vid, so the journey shows the whole path — even the first touch weeks before they bought. That’s the payoff of first-party tracking and the _vid handoff.

Programmatic access

Fetch a visitor’s full journey via the API:
See the Visitor journey endpoint.